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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo Avenida Xaman Ha, Playa del Carmen, Mexico, 77710

Viva Azteca By Wyndham, A Trademark All Inclusive Resort, a 4-star beachfront property spanning 322917.5 ft² in Riviera Maya, features an interior courtyard with Spanish-style fountain and open-air market for handicrafts and jewelry. The resort integrates access to sister property Viva Wyndham Maya, doubling dining and entertainment options.

Views and Modern Comfort

335 rooms at Viva Azteca Trademark showcase ocean, pool, or garden views through private French balconies or ground-floor terraces. Each superior accommodation includes a king bed or two queen-size beds, 32-inch flat-screen TV, and bathroom with tub and shower.

Diverse Dining Options

Seven restaurants span both properties, including Don Diego Mexican Restaurant, Portofino Mediterranean venue, Italian Pizza Pasta Miramare, and Fusion restaurant Viva Café. El Cenote Snack Bar serves quick meals while two cocktail lounges and a beach bar provide refreshments.

Sports and Recreation

The resort maintains spacious swimming pools and offers PADI certification at its Aqua Excursions diving center. Recreational activities include boogie boarding, snorkeling, water polo, tennis, volleyball, and aerobics, plus access to championship golf courses at Playacar Golf Club.

Beach and Transit Access

Located in Playacar complex, 3 miles from Playa del Carmen Airport and near white sandy beaches. The property offers PCR and antigen testing by appointment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
380 sq. feet 
Bed options:
2 King Size Beds
Heating
Air conditioning
Check Prices
Superior Queen Room
Max:
2 persons
380 sq. feet 
Bed options:
2 King Size Beds
Heating
Air conditioning
Check Prices
Superior Queen Room
Max:
2 persons
380 sq. feet 
Bed options:
2 King Size Beds
Heating
Air conditioning
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center
Playa del Carmen 1.4 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 1.3 mi
Cancun (CUN) 36.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Horseback riding
  • Cycling
  • Golf course
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Board games
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • HBO available
  • AM/FM alarm clock
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Location

Paseo Avenida Xaman Ha, Playa del Carmen, Mexico, 77710
Map view
Paseo Avenida Xaman Ha, Playa del Carmen, Mexico, 77710
Nearby
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
2000 ft
Restaurants
Les Crepes de Paris
2.1 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Buenerrimo
1.8 mi
Ave. Paseo Tulum Local 17
La Vaqueria
1.7 mi
Paseo Xaman-Ha
Blucacao
4100 ft
Av. 10 Mza. 64 Lote 8 local 1 Xaman-Ha Solidaridad
LABRIOCHE de Playa
1.4 mi
Paseo Xaman - Ha 12 Playacar
Mamma Mia
1.5 mi
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal

Reviews and Ratings

Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily return
8.2/10
Great
Rooms
7.0
Location
8.8
Service
8.8
Dining
6.4
Guest reviews
8.2/10
based on 5 reviews
8.2
8.2/10 based on 367 reviews
Francis
United States of America, March  2025
6.0/10

I had a wonderful stay at Viva Azteca. The resort was well-maintained, and I loved participating in activities like aqua gym and pool parties. The dining experience, while varied, had its ups and downs—some meals were excellent, while others felt repetitive after a few days.

Rooms
8.0
My room was on the top floor with a lovely garden view. It was a standard size but quite comfortable, with great air conditioning and a clean bathroom.
Service
9.0
The staff was incredibly friendly and attentive, making sure I had everything I needed during my stay.
Location
10.0
The resort is in a fantastic location, right on the beach with access to Playa del Carmen nearby. The beach itself was stunning and not overly crowded.
Dining
7.0
While the buffet had a good variety, I found that the à la carte restaurants were hit or miss. The Italian restaurant was great, but I missed out on trying the Mexican one.
Facilities
7.0
The resort offered good amenities, including a pool and various activity options. However, the cleanliness of the pool area could improve.
Harry
United States of America, January  2025
6.0/10

I had a fantastic stay at Viva Azteca. The staff was incredibly welcoming and the resort was immaculate, providing a great atmosphere for relaxation. The beach was beautiful, but I found the food could use some improvement as it got a bit repetitive toward the end of my stay.

Rooms
9.0
My room was clean and comfortable, and I appreciated the daily housekeeping service.
Service
10.0
The staff was attentive and friendly, always ready to help with a smile. I felt truly welcomed throughout my stay.
Location
9.0
The resort is right on the beach and close to Playa del Carmen, which is great for exploring.
Dining
7.0
While the buffet had decent options, I found that the food could be improved as it became repetitive after a few days. The Italian restaurant stood out as the best dining experience.
Facilities
8.0
The grounds were well-maintained with plenty of activities available. The beach area had enough loungers for everyone, making it easy to relax under the sun.
C.
United States of America, January  2025
7.2/10

I had an overall enjoyable experience at Viva Azteca, though there were some bumps along the way. The animation and entertainment staff truly made my stay vibrant and fun. However, I was disappointed with the food quality at the buffet and the noise levels in my room. The beautiful beach and friendly staff helped balance these shortcomings.

Rooms
6.0
The room was decent but lacked soundproofing, making it difficult to sleep some nights. I also noticed it lacked certain amenities like hair conditioner and extra furniture for a family. On the plus side, the mattress and pillows were comfortable, and the bedding was clean.
Service
8.0
The staff throughout the resort were friendly and attentive, from the front desk to housekeeping. I appreciated the welcoming front desk team who helped me with check-in and room requests, despite some minor issues with amenities.
Location
9.0
The location right by the beach and in the safe Playacar area was fantastic. It provided easy access to the ocean, and I felt secure during my stay. Being just a short ride away from downtown was also a plus.
Dining
5.0
The food left much to be desired. I struggled with the buffet options as they weren't great, and the specialty restaurants had their hits and misses. I mostly relied on nachos and the a la carte options were borderline decent.
Facilities
7.0
The facilities were well-maintained, with beautiful beachfront and plentiful seating. However, the noise and lack of elevators was an issue for me. The presence of critters around added a quirky charm to the atmosphere.
Frank
United States of America, November  2024
6.4/10

I had a pretty decent stay at Viva Azteca, but there were definitely some highs and lows. The beach was absolutely stunning, with white sand and shallow, clear waters that made sunbathing a delight. However, the rooms could really use some TLC, as mine showed quite a bit of wear and tear. The food was hit-or-miss; while I enjoyed the buffet, some dinner options left a bit to be desired. All in all, I’d consider coming back one day.

Rooms
6.0
My room was nice enough, but it felt dated and had some maintenance issues. There was a musty smell from the bathroom and it was clear it needed some updates.
Service
8.0
The staff was super friendly and eager to help. From the waitstaff to the housekeeping team, everyone made my stay more pleasant.
Location
8.0
The resort is in a beautiful gated community, which felt safe and was close enough to Playa del Carmen for exploring.
Dining
6.0
The buffet had a good variety, but I found some options bland. I really enjoyed the Japanese restaurant though; the food there was the highlight for me.
Facilities
8.0
The beach and water sports were fantastic, offering everything from kayaking to snorkeling. I appreciated that there were filling stations for water and juice throughout the hotel.
Ann
United States of America, October  2024
5.0/10

I had a solid experience at Viva Azteca, with beautiful beach access and an overall clean atmosphere. The food options were decent, especially at the buffet and the a la carte restaurants, though some lacked variety. The staff's friendly service definitely made my stay enjoyable, but a few amenities showed signs of wear.

Rooms
6.0
My room was comfortable, but it felt a bit dated and lacked sufficient furniture. The mattress and pillows were comfy, though.
Service
9.0
The staff were awesome and went above and beyond to ensure a great experience. They remembered my drink orders and were genuinely friendly.
Location
8.0
Being in the secure area of Playacar was fantastic, making it easy to walk to Playa del Carmen. The beach was stunning, with soft white sand and a nice atmosphere.
Dining
7.0
The buffet had a good variety, though they sometimes ran out of fresh tortillas. I enjoyed the a la carte options, especially at the sister hotel, but some meals could have been better.
Facilities
7.0
The resort has decent facilities including a nice pool area and easy access to activities. However, it could benefit from updates in certain areas.
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Rooms and Guests2 Guests, 1 Room